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1.6 Based on 33 reviews
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Yall have the worst customer servive than anyone. Yall constanly mess up customers payment agreement

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These incompetent jerks received my payoff on 8-30-2016 and I still have not received my released title so I can sell the car. Complete and utter frauds. I've called and been promised the title was being mailed from California last Wednesday. It's now Monday and not in today's mail. I guess they use pony express or they just lie. There should be no reason to hold a title for 2 weeks before mailing it. They told me it takes that long for my check... Read more

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This is by far the worst company I have been through. They have ruined my credit by never reporting my payments on time and then overcharging fees. They say you owe payments a month ahead and ding your credit. They are not helpful when you call. They are rude and inconsistent. Mot to mention my Rogue is a pos and has a ton of mechanical problems. So pretty much, I'm paying for a *** car and my credit is ruined. Read more

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I never got a statement from the company ever since I bought the car 3 months ago. I had no idea when my payment was due until I went through my contract which i I found it so inconvenient. I'm the customer and expect to have them send me my statements monthly I never asked for paperless. I called many times to find out what's going on and checked to see if they had the right address everything was correct but supposedly entered all on one line.... Read more

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Good morning, I would like to bring the following issue to your attention. I have been victimized by Baker Nissan dealership and i have been getting the runarounds from Nissan Corporation - Consumer Affairs department.  I purchased a brand new 2014 Nissan Altima SV with only 7 miles on it. Since I have had the vehicle it has given me several major problems/issues such as two transmission replacements, AC Compressor system was just replaced,... Read more

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I was cosigning on a loan with my daughter. Her credit is subpar, but mine is excellent with transunion and equifax scores in the high 700's. Not only did she not get approved for the 0% scam, NMAC wouldn't approve a loan at all. A loan I cosigned on over 10 years ago was cited. The person on that loan was making late payments. I paid the loan off as soon as I was made aware of late payments. IF I ever deal with Nissan again, I will arrange for... Read more

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My Vehicle was repossessed on May 13th 2016. The notice of the repossession was dated May 17th 2016. I was given two weeks to make my payments to retrieve the vehicle. I made my payments to Nissan and the auction by June 1st 2016. I was not notified that my plates would be turned into the state of NY and that the title would be changed into Nissans name. After having the car back for two weeks the vehicle was towed (June 19th) due to the car... Read more

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We schedule recurring payment with Nissan Finance website .Nissan Finance suppose to take payment for our car once a month.So far so good until one time for some reason computer system schedule 3 times payments .Call Nissan ,they cancel ALL payments ,no problem ,as soon we got money we paid payment over the phone . Last month payment supposed to be taken on July 8,2016 in amount $380.36. They did , and then schedule another 3 payments in amount... Read more

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I grounded my lease after 3 years on 7/4/2016 on my 2013 Nissan Pathfinder at a dealership(Browns , Nissan, Dulles,VA) . The last payment was due on the vehicle on June 1st 2016 which was paid and the vehicle returned to the dealership on July 4th 2016. Immediately following my lease the dealership purchased the vehicle from NILT on 7/5/2016. Meanwhile on 07/01/2016 I unknowingly overpaid an additional installment of 420$ which NISSAN accepted... Read more

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I extended the lease on my car. After completing the forms and sending them in, I got ZERO notification that they'd been received or that the extension was in effect. I had to call to find out. THEN Nissan managed to discontinue my automatic bank withdrawals when the extension started. I didn't find out until my payment was past due. the customer rep Melicia was very short with me and treated me like I was a delinquent (mind you, I have a credit... Read more

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