Nissan Motor Acceptance Corporation Contact Information

Toll-Free Number:

  • (800) 456-6622

Consumer Collections:

  • (800) 777-6116

Customer Relations:

  • (800) 456-6622

Lease Customer Network:

  • (800) 778-4211

Loss Recovery:

  • (800) 777-6700

Physical Damage/Total Loss:

  • (800) 777-7525

Website Support:

  • (800) 406-5895

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Currently you can call only US numbers.

Headquarters Address:

Nissan Motor Acceptance Corporation
P.O. Box 660360
Dallas, Texas 75266-0360
United States

Other Info:

7:00 AM to 7:00 PM, Central Time
Monday – Friday

Summary of Nissan Motor Acceptance Corporation Customer Service Calls

2378 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
04:01 AVG CALL DURATION
32% ISSUES RESOLVED

Customers Contact Nissan Motor Acceptance Corporation to Ask about:

Payments and Charges:

  • “I want to address last years late payments”
  • “Mailed payment over two tweaks ago and still haven’t process”
  • “Car payments”

Account:

  • “Account information”
  • “Need account #”
  • “Account payment”

Request for Information:

  • “Checking on my account I was approved for a deferred payment I faxed the paperwork that I needed to sign just checking to see if everything is ok!”
  • “Tile concern”
  • “Asking questions about paying off our car”

Return/ Replace:

  • “Returning voicemail from Nissan Motor Acceptance”
  • “Returning my lease”
  • “Return lease”

Product/ Service:

  • “Insurance claim”
  • “I accidently sent you my insurance payment.”
  • “Continued audio and back up camera problems”

Staff:

  • “Customer service”
  • “Need to talk to agent”

Activation/ Cancellation:

  • “Renew registration”
  • “Cancelling service upgrade”
  • “Cancel current account”

Refund:

  • “Refund of payment”
  • “Not sure for reason for a refund”

Cards:

  • “Will not accept debit card payments”

Other:

  • “Because your *** me off”
  • “First time”
  • “Voluntary repossession”

Nissan Motor Acceptance Corporation Rating Stats

1.9 out of 5 stars
based on 118 reviews
See all 279 reviews reviews

Rating stats

  1. 70 reviews
  2. 17 reviews
  3. 11 reviews
  4. 12 reviews
  5. 8 reviews

Rating trend

About Nissan Motor Acceptance Corporation

Top 5 Nissan Motor Acceptance Corporation Services

Customer Care, Auto Leasing, Leasing, Sales Representative, Claim

Top 5 Nissan Motor Acceptance Corporation Products

Website

Top 5 Likes about Nissan Motor Acceptance Corporation

Car, Nissan titan, Interest rate they offered, I love y vehicle, I liked the help from the salesman and the manager

Top 5 Dislikes about Nissan Motor Acceptance Corporation

Poor customer service, Treatment, Would not accept my payment, Total incompetence from a major automotive company, Nissian customer service

Top 5 Related Companies

Nissan, Infinity Insurance, Nissan 24, Infiniti, Datsun

Nissan Motor Acceptance Corporation reviews and complaints

Nissan Motor Acceptance Corporation is ranked 554 out of 4719 in Dealers category

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Nissan Motor Acceptance Corporation Stats

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