Product: Nissan Motor Acceptance Corporation Customer Care Clear all filters (0 of 23 reviews match)
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Nissan Motor Acceptance Corporation - Your automation system is broke

I wasted an hour and a half just trying to get ahold of a live person to see if I was set up on the automatic payment program and then your system keeps sending me texts saying pissed customer I don't know if it thinks it's sending messages to you but it's sending them to my phone
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Nissan Motor Acceptance Corporation Customer Care
#1247265
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I never received my car payment note in the mail. I tried to call and pay by phone so that my payment would not be late. This was the hardest pay by phone I have ever tried to do. I had to call back three times because the system kept hanging up on me. The system kept...
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Nissan Motor Acceptance Corporation Customer Care
#1217298
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Nissan Motor Acceptance Corporation - Never use this company

They do not care about customers, do not waste your time. Finance your car somewhere else it will be the biggest favor you ever did yourself.
1.4
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Nissan Motor Acceptance Corporation Customer Care
#1212068
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Nissan Motor Acceptance Corporation - Credit Dispute

Nothing was resolved issue still continuing . Nissan needs a better system.
1.1
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
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Nissan Motor Acceptance Corporation Customer Care
#1195975
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Nissan Motor Acceptance Corporation - Poor service

I called them to ask two simple warrantee questions and was transferred 3 times to different departments and sent back to original menu. This is by far the worst customer service agency that I have had to deal with.
1.0
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Customer service
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Nissan Motor Acceptance Corporation Customer Care
#1167800
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Unbelievably difficult people to work with.I am trying to pay a bill (that my paperwork said I paid off last year) and they are making it as absolutely difficult as possible. Phone trees and hold times are where your day off goes to die. To say that they annoy me would...
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Nissan Motor Acceptance Corporation Customer Care
#1165581
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Cocky, rude and completely disrespectful customer service reps!Where do you find these employees and what makes them think they can talk to customers any way they please? I have worked in a call center for years and would be fired if I dared to talk to even a potential...
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1.3
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Nissan Motor Acceptance Corporation Customer Care
#1163373
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I had outstanding credit.I paid my monthly payment always on time. I was in a collision that deemed my car a total loss in April. I called to explain my situation. The woman I spoke to told me I had until October to pay the remaining balance or I would get sent to...
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Anonymous
Anonymous

If YOU caused the collision and did not have GAP insurance, then YOU are on the hook for the deficiency because the insurance ONLY pays the value of the car before the collisi...

3.4
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Nissan Motor Acceptance Corporation Customer Care
#1103139
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Nissan Motor Acceptance Corporation - Very poor service

As I try to get my payoff letter, Nissan has held on to my recent payment. The customer no service failed to give me management telephone number so I can get an answer to the whereabouts of my payment sent over 2 weeks ago.
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Nissan Motor Acceptance Corporation Customer Care
#1088035
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After being in the Hospital for over 2 Months and no one in Family to help.I fell behind in payments for 2 Months after realizing that my companies Insurance that was supposed to cover my payments while Hospitalized was cancelled by my company, I contacted the Nissan...
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Anonymous
Anonymous

MOST COMPLAINTS ARE FTOM WAILING DEADBEATS!The bottom line to all this is YOU agreed to make ALL payments on time as per the contract YOU signed. The same contract did not co...

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Nissan Motor Acceptance Corporation Customer Care
#1035466
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