1 comment

I spent half of the day being transferred from one wrong department to another...NOT USER (CUSTOMER) FRIENDLY!!!

I finally got a hold of a supervisor Presley ext: 4756 (What a joke!!!) How this women got this position is beyond me, no customer service skills what so ever!!! I have been a loyal customer of Nissan and Nissan Finance for many years and I'm really un-happy with your customer service at the corporate level!!! I will re-think recommending you or your vehicles to anyone in the future! I will be posting this on social networks!!!

Feel free to have someone call me that can speak intelligently and offer solutions rather than jabber...Thank you

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Ridgewood, New York, United States #958049

i was called over 17 times and hung up on 16 times. they when i finally got someone i was told that their calling my was a favor as if i do not pay my bills on time and occasionally have overpaid them trying to reduce my interest. I love my nissan but i feel like walking into a toyota to trade it in to never have to speak to these rude incompetent people ever again.

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