Nissan Motor Acceptance Corporation
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Nissan Motor Acceptance Corporation Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nissan Motor Acceptance Corporation has 1.9 star rating based on 231 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Nissan Motor Acceptance Corporation to a friend or colleague.
- Rating Distribution
Pros: I love y vehicle, Interest rate they offered, Car.
Cons: Poor customer service, Treatment, Nissian customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nissan Motor Acceptance Corporation has 1.9 star rating based on 231 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Nissan Motor Acceptance Corporation to a friend or colleague.
- Rating Distribution
Pros: I love y vehicle, Interest rate they offered, Car.
Cons: Poor customer service, Treatment, Nissian customer service.Recent recommendations regarding this business are as follows: "Be careful!", "Run, don't give these people any of your business", "Digital copies should be available.", "Stay away!", "*** NO".
Most users want Nissan Motor Acceptance Corporation to offer a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Nissan Motor Acceptance Corporation Reviews
"I think it’s fair"
Setting up payments, notified of late payments month after due Late payment notification to pay 3 months. Why wasnt there a notice sent immediately after...
"Lien Still on title!"
I paid my loan in full in July of 2023. Now, in March 2024, the Florida DMV still shows a lien on the title. They told me to contact NMAC. Meanwhile, NMAC's...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Lien Still on title!
User's recommendation: Be careful!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible - Would rate negative stars if I could
I turned by lease in December of 2023. I received my end of lease statement in February of 2024 and it said the tax liability is an estimated amount and I was under no obligation to pay until the actual bill came in.
Problem is there should not have been a 2024 tax bill as I turned in the car and cancelled registration in 2023. I let Nissan know about this and they told me to file an abatement and that I would not need to do anything and to not pay the bill. Fast forward a few weeks and now they sent me to collections! After speaking with numerous people on the phone, they all give different information and really have no clue.
Would not transfer me to a manager. Absolute horrible customer service and no clue what is going on.
Angry customer who will never buy or lease another Nissan due to principle! I have since paid the bill (even know it is not valid) and now will have to wait months for them to reimburse me.
- Customer service make untrue statements
Preferred solution: I would have liked for them to have told the truth from the start. Don't make statements on your end of lease bill and than send someone to collections. Their customer service team is rude and need more training.
User's recommendation: Run, don't give these people any of your business
Carson, California
Unfair Business Practices
My problem initially began when the finance company I had at least a car from repossessed my vehicle I contacted them they gave me a 20-day time frame to pay the debt that I was owed in full and I will be able to get my car back they told me they were going to put a stop hold on the vehicle so and no tow yard can take it you know anywhere until I make the payment in full I made the payment in 5 days my vehicle was not released when I made the payment I contacted the finance company Nissan Motor Acceptance I contacted law Recovery Services Auto repossession and they they all and also Manheim in Riverside and all three of them have been giving me the runaround and not letting me know where my car was
User's recommendation: STAY AWAY FROM THEM THEY WILL DEFRAUD YOU
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Georgia
Document processing is unacceptable
I had no choice here. The paperwork that I needed was supposed to come from this particular company. This is the only reason why I had to reach out to their team.
- Ticket processing lacks training
- Time processing is very long for one piece of paper
Preferred solution: I need to get my paper work as soon as possible. Not having the ability for digital copies makes the company outdated.
User's recommendation: Digital copies should be available.
Unacceptable Customer Service
- Unreliable
- Customer service
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irving, Texas
I want my Gap refund
- Rude incompetent
Preferred solution: Full refund
User's recommendation: Never use Nissan motor finance company
Dallas, Texas
Customer service
User's recommendation: *** NO
Right. It's all THEIR FAULT because YOU won't pay ON TIME! Very typical deadbeat wail!
Salt Lake City, Utah
Customer service sucks!
User's recommendation: Stay away!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very Poor Customer Service
- Customers need an actual person to speak with for ongoing problems
Preferred solution: Apology
User's recommendation: Please fix login system. Communication is the key
Sealy, Texas
I want my Gap refund
User's recommendation: Do not use them for financing
Roberts, Wisconsin
Payment
User's recommendation: Don’t finance through Nissan
Dallas, Texas
Horrible Customer Service
NO! Do what you agreed to do...MAKE ON TIME PAYMENTS! The ONLY complainers are you deadbeats=OBVIOUS FACT!
Replying to
Los Angeles, California
To find my vehicle that was repossessed
User's recommendation: Do not buy from Nissan
Bayville, New Jersey
Worst Customer Support
User's recommendation: Avoid Leasing from NMAC
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
I think it’s fair
Tried but kept telling to long? Why don't you tell us how many letters?
User's recommendation: Notify immediately double check Nissan site often
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Madison, Wisconsin
About my gap payment
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I am having the same problem. I have tried to contact Nissan Finance for the last two day and it just so happens they are off line.
I want my possessions in my vehicle, which by law I have the right to. I have tried over and over to find out where my vehicle is. I’m just going to start calling around until I find out where it is because I can even reach a live person because it says they are offline then disconnects(2 days? Weird huh).
I bet if I had the full pay off of the vehicle I would manage to get a human being. Really Really frustrated oh they also block my access to my online account for absolutely no reason(also baffling)
COMPLETE BS!!! YOU agreed to make on-time payments.
YOU failed to make on-time payments.
YOU were dishonest because YOU didn't keep your word to make those payments. YOU DEFRAUDED THEM!!!