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I’ve refinanced our Nissan Murano with a local Credit Union. On 3 separate occasions, the Credit Union has attempted to fund the payoff with NMAC’s Payoff Department. The Credit Union sent the funds over regular mail, and certified mail (which apparently are the only...
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3.0
#981187
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traded in my car to get away from your company because of its unethical practices to consumers. Went in and purchased brand new 2012 Rogue and since the day I drove it off the lot there has been nothing but issues with your company. I had perfect credit and they were...
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Anonymous
Anonymous

Oh yes, whatever it is, it's always someone else's fault! If you mailed payments, they need to get there on or before the due date. If you pay on line, that needs to be done...

1.2
I didn't like
  • Your finance company is a rip off
#974389
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Told them I was having financial difficulty and that I wanted to make arrangements to pay. Their response is one you might expect from a typical large non-caring, you are just a number to them corporation. Shortly there after, I filed for BK and they snatched the car...
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Anonymous
Anonymous

I just love it when you deadbeats like to play lawyer. The car is security for the loan. They have every right to pick it up. They are not your charity and under zero obli...

1.6
I liked
  • Car
I didn't like
  • Company
#967786
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Nissan Motor Acceptance Corporation - Auto Leasing Review

Nissan Motor Acceptance Corporation
#957649
2.7
Details
They are trying to steal from us. Now I have to pay a lawyer and called consumers affairs.
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Additional Fees
Advertised vs Delivered
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Discounts and Special Offers
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Product or Service Quality
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Value for money
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Nissan Motor Acceptance Corporation Auto Leasing Review

Nissan Motor Acceptance Corporation
#929344
Nissan motor automated payment system
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Nissan Motor Acceptance Corporation Customer Care Review

Nissan Motor Acceptance Corporation
#846778
Bad customer service told three different amounts owed, told car was in repossession, told haven't made a payment since I got car and paid almost 900. Not matched with automated line and website, different amounts shown. Told way too many stories and not truth and not helpful at all.. Never called me but once when the car was supposedly in repossession.. No voice mails left..
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Nissan Finance Department Review

Nissan Motor Acceptance Corporation
#818972
1.0
Details
I paid 35000 dollars for my car, i pay 160 a week! After 2 years of paying this sum it was around 15000 dollars i had paid, only to be told by nissan finance i still owe 29000 if they are not scammers i dont know what is!!
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Billing Practices
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How is it that Nissan Motors Acceptance Corporation cannot process their payments or note that they have been paid for days? Do not buy Nissan products. Vote with your pocket books! Demand senior management and most of Customer Representatives be fired. Talking to...
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1.6
I liked
  • Nissan titan
#966333
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This is the second lease that I've gotten with this company. I got a new job that requires me to commute and they couldn't help me at all getting out of my lease. I'm at 14000 miles 6 months into my lease. I work for a national homebuilder and I will not recommend...
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Anonymous
Anonymous

Help you??? It was YOU who got into this FLEASE. If YOU actually read the contract before signing it, YOU would have seen the mileage restriction! This is a prime reason why...

1.0
#948403
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Nissan Motor Acceptance Corporation - Worst ever customer service
I have leased a car and after years I decided to purchase and sent a payoff check as instructed. To verify whether my title and other documents were mailed, I called first and was put on hold by the machine for 30 minutes and I hanged up. After one hour, I called and I...
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Anonymous
Anonymous

Absolutely worse customer service. Trouble getting registration renewed on a leased Infiniti. Customer support no help. Finally after about 20 hours on hold over the course ...

1.0
I didn't like
  • Total incompetence from a major automotive company
  • Disregard for customer
#936560
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Rude, inconsiderate and crooked! I paid off my car with a wire which cost me $60.00 from my checking. They had that wire for 12 days without posting it to my NMAC account. Now, I was supposed to give a receipt to the mortgage company that I am using to buy a house...
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#935349
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Yall have the worst customer servive than anyone. Yall constanly mess up customers payment agreement
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Anonymous
Anonymous

Oh I see, "payment arrangement". In other words, you don't make payments on time and you just can't stand it when the consequences happen. When their bill collectors call yo...

1.0
#923334
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These incompetent jerks received my payoff on 8-30-2016 and I still have not received my released title so I can sell the car. Complete and utter frauds. I've called and been promised the title was being mailed from California last Wednesday. It's now Monday and not in...
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1.0
I didn't like
  • Disregard for customer
#921759
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This is by far the worst company I have been through. They have ruined my credit by never reporting my payments on time and then overcharging fees. They say you owe payments a month ahead and ding your credit. They are not helpful when you call. They are rude and...
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1.3
#905804
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