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I am a long term Nissan owner. I bought my Nissan Quest brand new. I bought my Nissan Leaf brand new. I bought a used Nissan Sentra from my friend as well. I love Nissan vehicles. However, my experience with your NMAC employee 30 minutes ago made me fell very bad. I...
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#1299031
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I recently requested to start the process of having someone else take over my lease. I was instructed to have that person mail in an application, they had it over-nighted the next day. I followed up with Nissan yesterday and numerous customer service reps refused to...
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CalmSeaLion219
CalmSeaLion219

Same treatment here. A deceased persons loan and i got denied without reason. Dont know what they are doing

2.4
#1272718
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The process to return a lease that has been PAID IN FULL has been horrible. Nissan contracts with a 3rd party inspection company named AIM (Alliance Inspection Management). The soonest appointment that I was able to get with AIM was 30 days out. I have provided 4...
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1.0
#1257947
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I financed a Nissan vehicle via a 5 year loan. The payments were made automatically through an automated payment from my checking account. Five years of payments were made on time. That is until the last payment, which for some unknown reason Nissaan requires must be...
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1.0
#1244394
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Trying to buy a car. They told me my finances didnt go through. But somehow...I was approved for a lease, which was Not!! an option. I had a trade , i gave Nissan nack their car the way I hot it but My Car tag and plates had gotten trashed be for I was approved. And...
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1.0
#1241622
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Nissan Motor Acceptance Corporation - Horrible company

I had a car payment deferred, they told me it went through. Then they have been charging me a late payment of 30 for the last 6 months, and destroyed my credit
2.5
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Additional Fees
Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Privacy and Data Security
Product or Service Quality
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Value for money
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#1184296
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Cocky, rude and completely disrespectful customer service reps! Where do you find these employees and what makes them think they can talk to customers any way they please? I have worked in a call center for years and would be fired if I dared to talk to even a...
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1.3
#1163373
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Nissan Motor Acceptance Corporation - The worst company ever!!!!
Bank made a mistake in sending a payment last year but any subsequent payment was on time since it is scheduled automatically. Instead of notifying us about the missing payment, NISSAN (or should we say NAZZI-N) decided to report every payment as 60 days late...
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Anonymous
NO INFORMATION

HOW ABOUT GETTING 3-4CALLS A DAY REGARDING WHAT I DONT KNOW AS THEY ARE ASKING FOR SOMEONE THAT I DONT KNOW. asked THEM TO TAKE MY NUMBER OFF THEIR LIST AND THEY CONTINUALLY W...

Anonymous
Suzanne Carter

The WORST EVER. NEVER COULD TALK TO ANYONE!!!

1.0
I didn't like
  • Total incompetence from a major automotive company
  • Treatment
#1110262
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I purchased a 2017 Nissan Altima on March 25 2017 my first payment was May 9 had a terrible experience just trying to make my payment now every month it gets worse. This is the 5th month and I thought that I had made my payment come to find out the money is still...
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I didn't like
  • Would not accept my payment
  • Nissian customer service
  • Unwilling to communicate between offices for customers
#1106180
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Contact Nissan Motor Acceptance Corporation

Mailing Address:
Nissan Motor Acceptance Corporation
P.O. Box 660360
Dallas, Texas 75266-0360
United States
Phone:
(800) 456-6622
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I missed one payment on my account I own that but I didn't realize I had missed the payment because on the day your payment is due online they put a double payment in your balance due but you don't owe the double payment you just owe what you normally do so when I saw...
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Anonymous
Anonymous

Funny! It's YOUR account. How is it YOU don't know the payment is late??? Since punctuation and sentence structure are taught in the second and third grades and it's quite ...

Anonymous
Babs

I just had the same issue today. They put me in collection for missing 2 payments after I changed my bank information for recurring payments online but the are telling me I mi...

1.6
#1099861
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