Nissan Motor Acceptance Corporation - Worst Customer service
Thank you for chatting into Nissan! My name is Ethan. How may I help you today?
Hi what can I help you with?
I have been on hold with Nissan leasing for 45 minutes. Do they actually have any leasing inspection agents?
Are you trying to speak with NMAC about a lease?
Yes I am trying to schedule an inspection for my lease return
Okay I see, I may have an alternative number you can try.
End-of-Lease Questions Only
Phone: (800) 778-4211
Monday through Friday:
8:00 AM to 6:00 PM, Central Time
interesting, that is the number I am on hold with
Can you verify anyone works in that department?
Okay I see, when it comes to NMAC there are wait times of up to a couple hours due to a large call volume.
The department is fully staffed and you are not the only one who is experiencing large wait times. We ask you t remain on the line to maintain your place in the call line.
Oh OK. I will make sure everyone on the internet knows this
Reviewer is in unhappy mood. wharden29 stated that there is a room for improvement of nissian customer service. Please immediately contact the author of this review to discuss poor customer service of nissan motor acceptance corporation leasing. Nissan Motor Acceptance Corporation needs to read this review and look into the issue (if any) according to poster's claims.